1 Reply Latest reply on May 3, 2016 5:55 AM by jay

    How do I get my IP700 series phones to forward calls to a department based on certain criterion?

    thomhj New Member

      Hi all,


      I work at a dealership in Tallahassee and my managers want our phones to forward all sales calls to a certain department.  In addition to all sales calls, they want all after hours calls to this department as well and finally, any time the receptionist phone rings more than twice, they want it forwarded to this department as well.  Is there any way to do this?