5 Replies Latest reply on May 19, 2016 11:46 AM by ctrolz

    Netvanta 7100 BCS efax not working for specific user

    ctrolz New Member

      Hello,

       

      Having an issue with one user and the eFax option. User opens word and tries to print a document, selects the Adtran Netvanta UC Fax printer and nothing happens. Tries the same thing in notepad, nothing happens. If we open the adtran UC Client and open the Faxes tab and then quick print the window opens and you can type a name and fax number, select a cover sheet and then send it. It is received. Anyone have any ideas on this one?

       

      We have uninstalled the client and companion rebooted and then reinstalled (no Bueno)