6 Replies Latest reply on Jun 1, 2016 7:23 AM by jay

    Voicemail works when external callers are transferred, however internal users are unable to receive or call an internal extension and hear the voicemail...what am I missing?

    phuggins New Member

      For the better part of 2 weeks, I have been dealing with a problem with our Netvanta 7100 and UC Server regarding voicemail.  I can blind transfer anyone calling from an external location to voicemail and they are able to leave a message.  Internal users are unable to retrieve voicemail unless they have the voicemail to email setup.  Not sure where to go with on this on.  Any help would be appreciated.