5 Replies Latest reply on Jun 20, 2016 10:14 AM by markfreeman

    Malformed Outbound CID

    jlanning New Member

      I am having an issue with a Mitel 200 el connecting to a Adtran 908e using a T1 for voice.  I can get inbound dialing to work every time but outbound doesn't seem to be working at all.  I am getting this error in my syslog "SMDR: 188 02/01/2016 04:01:44 0.0 0 I 00/01 00/00 T01 141925009900770 0 N" when we were just dialing '14192559070' from the phone system.  Below is my config.  Can anyone help out that would be great. 

       

       

      Building configuration...

      !

      !

      ! ADTRAN, Inc. OS version R10.9.6.E

      ! Boot ROM version R10.9.3.B2

      ! Platform: Total Access 908e (3rd Gen), part number 4243908F5

      ! Serial number XXXXXXXX

      !

      !

      hostname "Customer"

      enable password DELETED

       

       

      clock timezone -5-Eastern-Time

      !

      ip subnet-zero

      ip classless

      ip default-gateway x.x.x.x

      ip routing

      ipv6 unicast-routing

      !

      !

      !

      !

      no auto-config

      !

      event-history on

      event-history priority notice

      logging forwarding on

      logging facility local0

      logging forwarding priority-level debug

      logging forwarding receiver-ip x.x.x.x

      no logging email

      !

      no service password-encryption

      !

      username "user" password "DELTED"

      !

      banner motd #

              Important

       

       

      SSH & Web username/password is configured to admin/password.

      Enable and Telnet passwords are configured to "password".

      Please change them immediately.

       

       

      The gig 0/1 interface is enabled with an address of 10.10.10.1

      Telnet/SSH access is also enabled.

      #

      !

      !

      ip firewall

      no ip firewall alg msn

      no ip firewall alg mszone

      no ip firewall alg h323

      !

      !

      !

      !

      !

      !

      !

      !

      no dot11ap access-point-control

      !

      !

      !

      ip security monitor stats-filter web-stats-filter

        threat 550

      !

      ip security monitor

        stats-filter web-stats-filter

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      ip crypto ffe

      !

      !

      !

      !

      !

      !

      !

      interface eth 0/1

        description WAN

        ip address  x.x.x.x x.x.x.x

        ip mtu 1500

        ip access-policy Public

        media-gateway ip primary

        no shutdown

      !

      !

      interface eth 0/2

        no ip address

        shutdown

      !

      !

      !

      interface gigabit-eth 0/1

        ip address  10.10.10.1  255.255.255.0

        ip access-policy Private

        no shutdown

      !

      !

      !

      !

      interface t1 0/1

        framing d4

        coding ami

        tdm-group 1 timeslots 1 speed 64

        tdm-group 2 timeslots 2 speed 64

        tdm-group 3 timeslots 3 speed 64

        tdm-group 4 timeslots 4 speed 64

        tdm-group 5 timeslots 5 speed 64

        tdm-group 6 timeslots 6 speed 64

        tdm-group 7 timeslots 7 speed 64

        tdm-group 8 timeslots 8 speed 64

        tdm-group 9 timeslots 9 speed 64

        tdm-group 10 timeslots 10 speed 64

        tdm-group 11 timeslots 11 speed 64

        tdm-group 12 timeslots 12 speed 64

        tdm-group 13 timeslots 13 speed 64

        tdm-group 14 timeslots 14 speed 64

        tdm-group 15 timeslots 15 speed 64

        tdm-group 16 timeslots 16 speed 64

        tdm-group 17 timeslots 17 speed 64

        tdm-group 18 timeslots 18 speed 64

        tdm-group 19 timeslots 19 speed 64

        tdm-group 20 timeslots 20 speed 64

        tdm-group 21 timeslots 21 speed 64

        tdm-group 22 timeslots 22 speed 64

        tdm-group 23 timeslots 23 speed 64

        tdm-group 24 timeslots 24 speed 64

        no shutdown

      !

      interface t1 0/2

        shutdown

      !

      interface t1 0/3

        shutdown

      !

      interface t1 0/4

        shutdown

      !

      !

      interface fxs 0/1

        no shutdown

      !

      interface fxs 0/2

        no shutdown

      !

      interface fxs 0/3

        no shutdown

      !

      interface fxs 0/4

        no shutdown

      !

      interface fxs 0/5

        no shutdown

      !

      interface fxs 0/6

        no shutdown

      !

      interface fxs 0/7

        no shutdown

      !

      interface fxs 0/8

        no shutdown

      !

      !

      interface fxo 0/0

        no shutdown

      !

      !

      !

      !

      !

      !

      !

      !

      ip access-list standard wizard-ics

        remark Internet Connection Sharing

        permit any

      !

      !

      ip access-list extended Inbound

        permit ip host x.x.x.x  any     log

      !

      ip access-list extended self

        remark Traffic to Total Access

        permit ip any  any     log

      !

      ip access-list extended web-acl-5

        permit tcp host x.x.x.x  any eq www   log

        permit tcp host x.x.x.x  any eq telnet   log

        permit udp host x.x.x.x  any eq snmp    log

        permit tcp host x.x.x.x  any eq https   log

        permit tcp host x.x.x.x  any eq ssh   log

        permit tcp host x.x.x.x  any eq ftp   log

        permit icmp host x.x.x.x  any  echo   log

      !

      ip access-list extended web-acl-6

        remark Colo

        permit tcp host x.x.x.x  any eq www   log

        permit tcp host x.x.x.x  any eq telnet   log

        permit udp host x.x.x.x  any eq snmp    log

        permit tcp host x.x.x.x  any eq https   log

        permit tcp host x.x.x.x  any eq ssh   log

        permit tcp host x.x.x.x  any eq ftp   log

        permit icmp host x.x.x.x  any  echo   log

      !

      ip access-list extended web-acl-7

        remark EC1

        permit ip host x.x.x.x  any

      !

      ip access-list extended web-acl-8

        remark EC2

        permit ip host x.x.x.x  any

      !

      !

      !

      !

      ip policy-class Private

        allow list self self

        nat source list wizard-ics interface eth 0/1 overload

      !

      ip policy-class Public

        allow list web-acl-5 self

        allow list web-acl-6 self

        allow list web-acl-7

        allow list web-acl-8

      !

      !

      !

      no tftp server

      no tftp server overwrite

      http server

      http secure-server

      no snmp agent

      no ip ftp server

      no ip scp server

      no ip sntp server

      !

      !

      !

      !

      !

      !

      !

      !

      sip

      sip udp 5060

      no sip tcp

      !

      !

      !

      voice feature-mode network

      voice forward-mode network

      !

      !

      !

      !

      !

      !

      !

      !

      voice dial-plan 1 local NXX-XXXX

      !

      !

      !

      !

      !

      voice trunk-list PRI

        trunk T03

      !

      voice trunk-list SIP

        trunk T01

      !

      !

      voice trunk T01 type sip

        description "SIPTrunk1"

        sip-server primary x.x.x.x

        sip-server secondary x.x.x.x

        max-number-calls 24

      !

      voice trunk T03 type t1-rbs supervision wink role network

        description "T1"

        did digits-transferred 4

        connect t1 0/1 tdm-group 1

        connect t1 0/1 tdm-group 2

        connect t1 0/1 tdm-group 3

        connect t1 0/1 tdm-group 4

        connect t1 0/1 tdm-group 5

        connect t1 0/1 tdm-group 6

        connect t1 0/1 tdm-group 7

        connect t1 0/1 tdm-group 8

        connect t1 0/1 tdm-group 9

        connect t1 0/1 tdm-group 10

        connect t1 0/1 tdm-group 11

        connect t1 0/1 tdm-group 12

        connect t1 0/1 tdm-group 13

        connect t1 0/1 tdm-group 14

        connect t1 0/1 tdm-group 15

        connect t1 0/1 tdm-group 16

        connect t1 0/1 tdm-group 17

        connect t1 0/1 tdm-group 18

        connect t1 0/1 tdm-group 19

        connect t1 0/1 tdm-group 20

        connect t1 0/1 tdm-group 21

        connect t1 0/1 tdm-group 22

        connect t1 0/1 tdm-group 23

        connect t1 0/1 tdm-group 24

        rtp delay-mode adaptive

      !

      !

      voice grouped-trunk CustomerSIPTrunk

        trunk T01

        accept $ cost 0

        permit list PRI

        !deny all other trunks

        !deny all other ani

      !

      !

      voice grouped-trunk CustomerT1

        trunk T03

        accept $ cost 0

        permit list SIP

        !deny all other trunks

        !deny all other ani

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      ip rtp symmetric-filter

      !

      !

      ip rtp quality-monitoring

      !

      line con 0

        login

      !

      line telnet 0 4

        login

        password DELETED

        no shutdown

      line ssh 0 4

        login local-userlist

        no shutdown

      !

      sntp server 10.20.10.5

      !

      !

      !

      !

        • Re: Malformed Outbound CID
          jay Employee

          Jonathan, please reply with the output of the following 3 debugs running together when attempting an outbound call:

           

          debug voice verbose

          debug sip stack message

          debug isdn l2-format

           

          Thanks

           

          Jay

          • Re: Malformed Outbound CID
            markfreeman Employee

            other thing to is that your only set up for 7 digit local dialing for the auto-complete template

             

            You need to add long distance plans also like this:

             

            voice dial-plan 2 long-distance 1-NXX-NXX-XXXX

             

            once you provide the debugs that Jay requested, then we can find out where the problem is.

             

            -Mark

            • Re: Malformed Outbound CID
              markfreeman Employee

              another problem is that by default, there is no outbound caller ID on RBS trunks.

               

              Try adding this command to your T03, copy and paste these commands after you change the XXX-XXX-XXXX to be your customer's main BTN (Billing telephone number) or what ever they want their caller ID to be.

               

              voice trunk T03

              caller-id-override number-inbound XXX-XXX-XXXX

               

              that will probably fix your problem. What that command does is when calls come into the AOS switchboard, we apply that number as the ANI or caller ID number. Without that, the From field in the SIP Header has no number and most softswitches will reject it..

               

              -Mark