3 Replies Latest reply on Sep 23, 2016 2:47 PM by juad

    Please look at this 1238P config? Phone will not boot from it.

    juad New Member

      Good day, I've been struggling with setting up this switch for some time now.  I've configured others in the past; I've made sure to switch all ports to Trunk Mode and added VLAN 2.  If I plug the phone in directly to the 7100, it boots, if I plug it into the 1238p it hangs on "Waiting for Network to Initialize".  I have data when PC is connected to switch port.  The switch connects to a Meraki MX80 appliance that is connected to the 7100.  I've tried connecting the switch directly to the 7100 gigabit port with no luck.  Can someone take a look at this config for me and offer some advice?

       

      BTW, the phone is Adtran/Polycom IP 650 running 3.1.3

        • Re: Please look at this 1238P config? Phone will not boot from it.
          jayh Hall_of_Fame

          Does the 7100 have a separate subnet other than 10.59.5.0/24 for voice?

           

          Try the following:

           

          On all interfaces add the command "switchport voice vlan 2". You can save some typing with the interface range command. This should cause the phones to find VLAN 2 as the voice vlan via LLDP.

           

          On the port that connects to the 7100, configure as follows:

           

          interface [whatever interface number]

            description Feed from 7100

            switchport mode access

            switchport access vlan 2

           

          Also if you aren't using the 10.10.10.0/24 factory default network, get rid of it as follows:

           

          interface vlan 1

          no ip address  10.10.10.1  255.255.255.0  secondary

           

          Don't forget to write memory when done.

          • Re: Please look at this 1238P config? Phone will not boot from it.
            juad New Member

            Update: There must be something wrong with the phone configuration because the moment came to move all phones to the new switch and mostly all phones came back online.  The one phone I was having an issue with can boot when plugged directly into the 7100 but not when plugged into the switch but must be something with the phone because, like I said, most all other phones booted without issue.  I even created some new users.