1 Reply Latest reply on Oct 18, 2016 10:00 AM by jayh

    NetVanta 3305 Status light is red

    jrookie New Member

      I have a NetVanta 3305. This morning suddenly our internet was down and the router status light was red. I found that the red light indicates "Power is on but the self-test failed or the boot code could not be loaded."

      But I could not find howto fix this problem. Is there way to fix this?

       

      Thank you in advance.

        • Re: NetVanta 3305 Status light is red
          jayh Hall_of_Fame

          Connect to the console port and power-cycle it. Copy any messages on start-up and paste them into a message here. It could be bad hardware, a corrupt software image, or something else. You should see a series of start-up messages and some indication as to what failed.