17 Replies Latest reply on Jan 9, 2018 1:36 PM by markfreeman

    New to Adtran - Rollover / Hunt question

    jmh New Member

      I have a TA904. Very new to VOIP.  I have somehow managed to self teach enough to get a 4 line Innomedia with a business group (metaswitch) that is a hunt group, and an Adtran with four separate, ungrouped lines attached to it.  I will say that the way that the company I work for currently barely uses these devices for what they're capable of... these appear to be fully capable of acting as a router in addition to a voip platform. We're only using them for VOIP, and we put them behind routers, to boot.

       

      Is it possible to use the Adtran rather than metaswitch to build a hunt group that rolls over?

       

      The hunt group I have now:

       

      No lines busy. Someone calls in. Line one rings.

      Line one busy. Someone calls in. Line two rings.

      Lines one and two busy. Someone calls in. Line three rings.

      Lines two and three busy. Someone calls in. Line one rings.

       

      All that hunt group is doing is finding an open line.

       

       

      An example that I want, and whether or not this is doable on the Adtran itself:

       

      No lines busy. Someone calls in. Line one rings.

      No lines busy. Someone calls in. Line two rings.

      No lines busy. Someone calls in. Line three rings.

      etc.

        • Re: New to Adtran - Rollover / Hunt question
          markfreeman Employee

          Jon,

          Our IPBG FXS user solution only supports the type of hunt group that you currently have configured as outlined here:  Configuring Hunt Groups in SIP IPBGs

           

          We do not support "circular" hunting to where the calls are distributed equally between available ports. The IPBG FXS user solution only supports linear.

           

          Let me know if you have any further questions.

           

          -Mark

            • Re: New to Adtran - Rollover / Hunt question
              jmh New Member

              Ran into a problem.

               

              I didn't have the harmonica on the back since 12/17. We had a shortage and mine had to go out to the field.

               

              Now I have a new one. I'm unaware of anything changing on the adtran. Getting a dial tone, but not able to dial in or out.

                • Re: New to Adtran - Rollover / Hunt question
                  jmh New Member

                  Here's the running config.

                   

                  TA904#show run

                  Building configuration...

                  !

                  !

                  ! ADTRAN, Inc. OS version 14.02.00.E

                  ! Boot ROM version 12.06.00

                  ! Platform: Total Access 904, part number

                  ! Serial number

                  !

                  !

                  hostname "TA904"

                  enable password pass

                  !

                  clock timezone -6-Central-Time

                  !

                  ip subnet-zero

                  ip classless

                  ip domain-proxy

                  ip domain-name "ipdomain"

                  ip routing

                  !

                  no auto-config

                  !

                  event-history on

                  no logging forwarding

                  no logging email

                  logging email priority-level info

                  !

                  no service password-encryption

                  !

                  username "admin" password "pass"

                  username "operations" password "pass"

                  !

                  !

                  no ip firewall alg msn

                  no ip firewall alg h323

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  interface eth 0/1

                    ip address dhcp hostname "Test904"

                    media-gateway ip primary

                    no shutdown

                  !

                  !

                  !

                  !

                  interface t1 0/1

                    no shutdown

                  !      

                  interface t1 0/2

                    no shutdown

                  !

                  !

                  interface fxs 0/1

                    no shutdown

                  !

                  interface fxs 0/2

                    no shutdown

                  !

                  interface fxs 0/3

                    no shutdown

                  !

                  interface fxs 0/4

                    no shutdown

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  ip access-list extended protect-acl

                  permitted ips

                    deny   ip any  any    log

                  !

                  !

                  !

                  no ip tftp server

                  no ip tftp server overwrite

                  no ip http server

                  no ip http secure-server

                  no ip snmp agent

                  no ip ftp server

                  no ip scp server

                  no ip sntp server

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  voice feature-mode network

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  !

                  voice codec-list TRUNK

                    default

                    codec g711ulaw

                  !

                  !

                  voice trunk T01 type sip

                    sip-server primary phoneserver

                    registrar primary phoneserver

                    outbound-proxy primary phoneserver

                    domain "phoneserver"

                    codec-group TRUNK

                  !

                  !

                  voice grouped-trunk NETWORK

                    no description

                    trunk T01

                    accept $ cost 0

                  !

                  !

                  !

                  !

                  voice user number

                    connect sip

                    password "pin"

                    no call-waiting

                    sip-identity number T01 register auth-name "number" password "pass"

                    vad

                    modem-passthrough

                    codec-group TRUNK

                  !

                  !

                  voice user number

                    connect fxs 0/2

                    password "pin"

                    sip-identity number T01 register auth-name "number" password "pass"

                    vad

                    modem-passthrough

                    codec-group TRUNK

                  !

                  !

                  voice user number

                    connect fxs 0/3

                    password "pin"

                    sip-identity number T01 register auth-name "number" password "pass"

                    vad

                    modem-passthrough

                    codec-group TRUNK

                  !

                  !

                  voice user number

                    connect fxs 0/4

                    password "pin"

                    sip-identity number T01 register auth-name "number" password "pass"

                    vad

                    modem-passthrough

                    codec-group TRUNK

                  !

                  !      

                  !

                  !

                  !

                  ip sip

                  !

                  !

                  !

                  !

                  !

                  line con 0

                    login local-userlist

                  !

                  line telnet 0 4

                    login

                    password password

                    line-timeout 0

                    no shutdown

                  line ssh 0 4

                    login local-userlist

                    no shutdown

                  !

                  sntp server X.X.X.X

                  !

                  end

                   

                  Also can't seem to get udp 5060 up.

                   

                  TA904(config)#sip udp 5060

                  % Unrecognized command

                   

                  Again...this worked up until now. Could I have a bad harmonica?    

                    • Re: New to Adtran - Rollover / Hunt question
                      markfreeman Employee

                      you are running crazy old software, first thing you need to do is upgrade your software on your unit.

                       

                      after you do that and reboot, verify that you are registered:

                       

                      #show sip trunk-registration

                       

                      should look something like this:

                      Trk       Identity       Reg'd  Grant  Expires Success Failed Requests Chal Roll

                      --- -------------------- ----- ------- ------- ------- ------ -------- ---- ----

                      T01           7709631001   Yes    3600     758     762      1     1524  762    0

                      T01           4409631001   Yes    3600     758     762      1     1524  762    0

                      T01           5509631001   Yes    3600     758     762      1     1524  762    0

                      T01           7709631002   Yes    3600     758     762      1     1524  762    0

                       

                      if it shows your registered but still not able to place calls, then enter the following debug and attach it to the post via the website as a text document.

                       

                      debug sip stack mes

                      debug voice verbose

                      debug sip cldu

                       

                      -Mark

                        • Re: New to Adtran - Rollover / Hunt question
                          jmh New Member

                          I had a feeling that was going to be one of the issues.

                           

                          I'm running  a TA904.

                           

                          I'm seeing multiple generations of firmware. Which do I go with?

                          • Re: New to Adtran - Rollover / Hunt question
                            jmh New Member

                            TA904#

                            12:43:42 PM.0:1 Idle                 Processed OFFHOOK

                            12:43:42 PM.0:1 State change      >> Idle->Requesting Dialtone

                            12:43:42 SA. Ca:0 Idle                 rcvd: AcctPhoneMgr_appearance(ON) from PM

                            12:43:42 SA. Ca:0 State change      >> Idle->DigitGathering

                            12:43:42 SA. Ca:0 DigitGathering       sent: AcctPhoneMgr_cachg(CAS_ReqDigits) to PM

                            12:43:42 PM.0:1 Requesting Dialtone  CACHG:ReqDigits on primary CA

                            12:43:42 PM.0:1 State change      >> Requesting Dialtone->SendingDigits

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - empty - DialTone Generation: Request resource

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - DialTone Generation: DSP channel allocated for the resource

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - DialTone Generation: constructed

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - DialTone Generation: starting

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - DialTone Generation: TDM map

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - empty - Tone Detection: Request resource

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: DSP channel allocated for the resource

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: constructed

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: starting

                            12:43:42 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: TDM map

                            12:43:45 PM.0:1 SendingDigits        Digit 6 processed

                            12:43:45 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: received digit (6) event

                            12:43:45 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - DialTone Generation: stopping

                            12:43:45 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - DialTone Generation: TDM unmap

                            12:43:45 RTP.CHANNEL fxs 0/1 - dsp 0/1.3 - DialTone Generation: releasing RTP resource

                            12:43:45 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - DialTone Generation: release

                            12:43:45 SA. Ca:0 DigitGathering       rcvd: AcctPhoneMgr_dialDigit(6) from PM

                            12:43:45 PM.0:1 SendingDigits        Digit 0 processed

                            12:43:45 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: received digit (0) event

                            12:43:45 SA. Ca:0 DigitGathering       rcvd: AcctPhoneMgr_dialDigit(0) from PM

                            12:43:47 PM.0:1 SendingDigits        Digit 0 processed

                            12:43:47 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: received digit (0) event

                            12:43:47 SA. Ca:0 DigitGathering       rcvd: AcctPhoneMgr_dialDigit(0) from PM

                            12:43:48 PM.0:1 SendingDigits        Digit 7 processed

                            12:43:48 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: received digit (7) event

                            12:43:48 SA. Ca:0 DigitGathering       rcvd: AcctPhoneMgr_dialDigit(7) from PM

                            12:43:48 PM.0:1 SendingDigits        Digit 8 processed

                            12:43:48 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: received digit (8) event

                            12:43:48 SA. Ca:0 DigitGathering       rcvd: AcctPhoneMgr_dialDigit(8) from PM

                            12:43:49 PM.0:1 SendingDigits        Digit 7 processed

                            12:43:49 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: received digit (7) event

                            12:43:49 SA. Ca:0 DigitGathering       rcvd: AcctPhoneMgr_dialDigit(7) from PM

                            12:43:53 SA. Ca:0 State change      >> DigitGathering->DigitGathering

                            12:43:53 SA. Ca:0 State change      >> DigitGathering->Idle

                            12:43:53 SA. Ca:0 Idle                 sent: AcctPhoneMgr_cachg(CAS_Idle) to PM

                            12:43:53 PM.0:1 SendingDigits        Pri CA, Idle response, App OFF sent

                            12:43:53 PM.0:1 State change      >> SendingDigits->Clearing Fast Busy

                            12:43:53 SA. Ca:0 DigitGathering       Call not allowed under current COS

                            12:43:53 SA. Ca:0 Idle                 rcvd: AcctPhoneMgr_appearance(OFF) from PM

                            12:43:53 TONESERVICES.EVENTS fxs 0/1 - empty - FastBusy Generation: Request resource

                            12:43:53 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - FastBusy Generation: DSP channel allocated for the resource

                            12:43:53 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - FastBusy Generation: constructed

                            12:43:53 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - FastBusy Generation: starting

                            12:43:53 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - FastBusy Generation: TDM map

                            12:43:53 PM.0:1 Clearing Fast Busy   FXS Port OffHook

                            12:43:56 PM.0:1 Clearing Fast Busy   Processed OnHook from non-holding condition

                            12:43:56 PM.0:1 State change      >> Clearing Fast Busy->Idle

                            12:43:56 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - FastBusy Generation: stopping

                            12:43:56 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - FastBusy Generation: TDM unmap

                            12:43:56 RTP.CHANNEL fxs 0/1 - dsp 0/1.3 - FastBusy Generation: releasing RTP resource

                            12:43:56 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - FastBusy Generation: release

                            12:43:56 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: stopping

                            12:43:56 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: TDM unmap

                            12:43:56 RTP.CHANNEL fxs 0/1 - dsp 0/1.3 - Tone Detection: releasing RTP resource

                            12:43:56 TONESERVICES.EVENTS fxs 0/1 - dsp 0/1.3 - Tone Detection: release

                            12:43:56 SA. rcvd: AcctPhoneMgr_COSOverride from PM

                              • Re: New to Adtran - Rollover / Hunt question
                                markfreeman Employee

                                Is that all your debug? You want to be telneting or SSH into the unit to get these debug and not serial.

                                 

                                Do a show debug

                                 

                                Looks like you dialed 600787

                                 

                                What did you actually dial?

                                 

                                You have no dial plan entries so you currently have to hit # or wait 4 seconds for call to complete.

                                 

                                Here are some examples:

                                 

                                voice dial-plan 1 local NXX-NXX-XXXX

                                voice dial-plan 2 long-distance 1-NXX-NXX-XXXX

                                voice dial-plan 3 extensions MXXX

                                voice dial-plan 4 international 011$

                                 

                                 

                                getting error:

                                12:43:53 SA. Ca:0 DigitGathering       Call not allowed under current COS

                                 

                                 

                                Upgrade firmware.

                                 

                                -Mark

                                  • Re: New to Adtran - Rollover / Hunt question
                                    jmh New Member

                                    So uh...

                                     

                                    %Disk Full or allocation exceeded....

                                     

                                    bootstrap#show flash

                                    2010 bytes used, 15301125 available, 15303135 total

                                    bootstrap#

                                     

                                    T900E3A-R12-3-4-E.biz

                                    28,993,880 bytes

                                     

                                    So um. How does one stick a 30mb file into a system that can only handle 15mb that is also readable by bootstrap?    

                                    • Re: New to Adtran - Rollover / Hunt question
                                      jmh New Member

                                      Huh.

                                       

                                      bootstrap#boot system flash TA900EA-A4-11-00-E.biz

                                      %Bad file signature.

                                      'NONVOL:/TA900EA-A4-11-00-E.biz' is not a valid image.

                                      Primary image error.  Primary boot configuration not updated!!!

                                      bootstrap#show flash

                                      11195087 TA900EA-A4-11-00-E.biz

                                      11197710 bytes used, 4105425 available, 15303135 total

                                      bootstrap#

                                       

                                       

                                      Boot ROM version 12.06.00 from 2006.

                                      Not finding boot roms.

                                        • Re: New to Adtran - Rollover / Hunt question
                                          markfreeman Employee

                                          You downloaded a 900e file, you said you had a 904.

                                           

                                          Do you have 904 or 908e

                                           

                                          Do a sh version in bootstrap and send results.

                                           

                                          -Mark

                                            • Re: New to Adtran - Rollover / Hunt question
                                              jmh New Member

                                              I went where you linked me. I didn't see anything specific to a 904. It said 900/900e "series".  You type in 904 firmware into search, it all comes up as 900/900e series.

                                               

                                              Boot ROM version 12.06.00

                                                Checksum: 8645, built on: Mon Aug 28 13:50:55 2006

                                              Copyright (c) 1999-2006, ADTRAN, Inc.

                                              Platform: Total Access 904, Part number 4210904L1

                                              Serial number G40D9788

                                               

                                               

                                              I think I see why we have a 604 on the shelf, too. Probably the same mistake.

                                                • Re: New to Adtran - Rollover / Hunt question
                                                  markfreeman Employee

                                                  You have a very very old unit. It is first gen.

                                                   

                                                  Latest firmware release for that is Jan 2012!

                                                   

                                                  I would strongly recommend getting an newer unit.

                                                   

                                                  But if you have to use this, then you will need to reload the software on it.

                                                   

                                                  Go here:  https://portal.adtran.com/web/page/portal/Adtran/wp_support_softwarereleases/

                                                   

                                                  Then select total access > Total Access 900 series > Total Access 904 (1st Gen)

                                                   

                                                  Then upload that to the unit.

                                                   

                                                  You will probably need to call support to get them to help you if you plan to use this unit with old firmware. I don’ t have a 1st gen around to test it with.

                                                   

                                                   

                                                  -Mark

                                                    • Re: New to Adtran - Rollover / Hunt question
                                                      jmh New Member

                                                      Yeah, I did finally find that.

                                                       

                                                      Found something for the 604 too.

                                                       

                                                      T900G2A-R12-3-4-E.biz wasn't valid, which was more or less expected.

                                                       

                                                      TA900A-A4-11-00-E.biz did verify.... and load.

                                                       

                                                       

                                                       

                                                      That ones good.

                                                       

                                                      Little off about this other one though...

                                                       

                                                      bootstrap#show version

                                                      Boot ROM version 12.00.19

                                                        Checksum: 409B, built on: Mon Feb 13 15:21:45 2006

                                                      Copyright (c) 1999-2006, ADTRAN, Inc.

                                                      Platform: Total Access 904, ADSL, Part number 4210904L4

                                                      Serial number G15C1865

                                                       

                                                      On the outside it says "Total Access 604"

                                                       

                                                      I am going to take a guess that someone popped the wrong bootrom on?