3 Replies Latest reply on Jan 18, 2018 9:10 AM by markfreeman

    How can I get a Netvanta 3140 to reply to SIP OPTIONS pings?

    stevemcdougall New Member

      I have a service provider sending me SIP OPTIONS pings as a keep alive for our SIP Trunk, but the responses back from my Netvanta 3140 are 501 Service Not Implemented.  Due to this, we cannot keep the inbound SIP Trunk up and running and the provider would prefer not to turn the OPTIONS messages off.

       

      Rx: UDP src=64.140.194.204:5060 dst=74.220.224.66:5060

      11:45:25.966 SIP.STACK MSG         OPTIONS sip:McCrillis@74.220.224.66:5060;transport=udp SIP/2.0

      11:45:25.966 SIP.STACK MSG         Via: SIP/2.0/UDP 64.140.194.204:5060;branch=z9hG4bKnbaudc3030sifm6m94q0.1

      11:45:25.966 SIP.STACK MSG         Allow-Events: message-summary, refer, dialog, line-seize, presence, call-info, as-feature-event, calling-name

      11:45:25.966 SIP.STACK MSG         Max-Forwards: 69

      11:45:25.966 SIP.STACK MSG         Call-ID: F3BDFE2E@192.168.220.25

      11:45:25.966 SIP.STACK MSG         From: <sip:McCrillis@64.140.194.204:5060;transport=udp>;tag=192.168.220.25+1+247fb3b+627c111

      11:45:25.966 SIP.STACK MSG         CSeq: 802406716 OPTIONS

      11:45:25.966 SIP.STACK MSG         Organization: BRMSWA

      11:45:25.966 SIP.STACK MSG         Supported: resource-priority, siprec, 100rel

      11:45:25.967 SIP.STACK MSG         Content-Length: 0

      11:45:25.967 SIP.STACK MSG         Contact: <sip:McCrillis@64.140.194.204:5060;transport=udp>

      11:45:25.967 SIP.STACK MSG         To: <sip:McCrillis@74.220.224.66>

      11:45:25.967 SIP.STACK MSG

      11:45:25.969 SIP.STACK MSG     Tx: UDP src=74.220.224.66:5060 dst=64.140.194.204:5060

      11:45:25.969 SIP.STACK MSG         SIP/2.0 501 Not Implemented

      11:45:25.969 SIP.STACK MSG         From: <sip:McCrillis@64.140.194.204:5060;transport=udp>;tag=192.168.220.25+1+247fb3b+627c111

      11:45:25.969 SIP.STACK MSG         To: <sip:McCrillis@74.220.224.66>;tag=529df600-7f000001-13c4-18400-37512323-18400

      11:45:25.969 SIP.STACK MSG         Call-ID: F3BDFE2E@192.168.220.25

      11:45:25.970 SIP.STACK MSG         CSeq: 802406716 OPTIONS

      11:45:25.970 SIP.STACK MSG         Via: SIP/2.0/UDP 64.140.194.204:5060;branch=z9hG4bKnbaudc3030sifm6m94q0.1

      11:45:25.970 SIP.STACK MSG         Content-Length: 0