5 Replies Latest reply on Mar 1, 2018 8:09 AM by phonealchemist

    SIP/2.0 404 Not Found

    nathanscott New Member

      The Adtran 7100 is being flooded with the follow message.  Does anyone have any insight on what maybe causing this issue.

       

      23:26:18.528 SIP.STACK MSG     Rx: TCP src=10.10.10.145:61159 dst=10.10.10.1:5060

      23:26:18.528 SIP.STACK MSG         SUBSCRIBE sip:320@10.10.10.1;transport=tcp SIP/2.0

      23:26:18.528 SIP.STACK MSG         Via: SIP/2.0/TCP 10.10.10.145;branch=z9hG4bK5ac75ea14514120

      23:26:18.529 SIP.STACK MSG         From: "User Name" <sip:320@10.10.10.1>;tag=274D385A-F34E7530

      23:26:18.529 SIP.STACK MSG         To: <sip:320@10.10.10.1>

      23:26:18.529 SIP.STACK MSG         CSeq: 1 SUBSCRIBE

      23:26:18.529 SIP.STACK MSG         Call-ID: 2de7e47a-18c6b410-eacc140a@10.10.10.145

      23:26:18.529 SIP.STACK MSG         Contact: <sip:320@10.10.10.145;transport=tcp>

      23:26:18.530 SIP.STACK MSG         Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER

      23:26:18.530 SIP.STACK MSG         Event: missed-call-summary

      23:26:18.530 SIP.STACK MSG         User-Agent: PolycomVVX-VVX_400-UA/4.1.8.0628_0004f2743dd7

      23:26:18.530 SIP.STACK MSG         Accept-Language: en

      23:26:18.530 SIP.STACK MSG         Accept: message/sipfrag

      23:26:18.530 SIP.STACK MSG         Max-Forwards: 70

      23:26:18.531 SIP.STACK MSG         Expires: 3600

      23:26:18.531 SIP.STACK MSG         Content-Length: 0

      23:26:18.531 SIP.STACK MSG

      23:26:18.536 SIP.STACK MSG     Tx: TCP src=10.10.10.1:5060 dst=10.10.10.145:61159

      23:26:18.536 SIP.STACK MSG         SIP/2.0 404 Not Found

      23:26:18.536 SIP.STACK MSG         From: "User Name"<sip:320@10.10.10.1>;tag=274D385A-F34E7530

      23:26:18.537 SIP.STACK MSG         To: <sip:320@10.10.10.1>;tag=584b440-a0a0a01-13c4-2d0e3f-e3aee0bc-2d0e3f

      23:26:18.537 SIP.STACK MSG         Call-ID: 2de7e47a-18c6b410-eacc140a@10.10.10.145

      23:26:18.537 SIP.STACK MSG         CSeq: 1 SUBSCRIBE

      23:26:18.537 SIP.STACK MSG         Via: SIP/2.0/TCP 10.10.10.145;branch=z9hG4bK5ac75ea14514120

      23:26:18.537 SIP.STACK MSG         Supported: 100rel,replaces

      23:26:18.538 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

      23:26:18.538 SIP.STACK MSG         User-Agent: ADTRAN_NetVanta_7100/R11.10.7.HA.E

      23:26:18.538 SIP.STACK MSG         Content-Length: 0

       

      Thank you,

       

       

      --Nate

        • Re: SIP/2.0 404 Not Found
          mctek New Member

          Nathan,

           

          Did you ever get resolution to your issue? Seeing very similar on my 7100.

          • Re: SIP/2.0 404 Not Found
            phonealchemist New Member

            This looks to me like your VVX400 is trying to get a status group that no longer exists. Check your phone config in "IP Phone Config", make sure that there's no Status Group in the build.

              • Re: SIP/2.0 404 Not Found
                nathanscott New Member

                This phone appears to have no stats group.  I have factory default the phone, and I'm still seeing the error.  I have also attached the phone's configuration.

                 

                10:50:59.242 SIP.STACK MSG    Rx: TCP src=10.10.10.85:56824 dst=10.10.10.1:5060

                10:50:59.242 SIP.STACK MSG        SUBSCRIBE sip:309@10.10.10.1;transport=tcp SIP/2.0

                10:50:59.242 SIP.STACK MSG        Via: SIP/2.0/TCP 10.10.10.85;branch=z9hG4bK930ec996890C83A6

                10:50:59.243 SIP.STACK MSG        From: "Chris Comiskey" <sip:309@10.10.10.1>;tag=6468816-CAACE126

                10:50:59.243 SIP.STACK MSG        To: <sip:309@10.10.10.1>

                10:50:59.243 SIP.STACK MSG        CSeq: 1 SUBSCRIBE

                10:50:59.243 SIP.STACK MSG        Call-ID: 85cea316-bd86ce26-52b79496@10.10.10.85

                10:50:59.243 SIP.STACK MSG        Contact: <sip:309@10.10.10.85;transport=tcp>

                10:50:59.243 SIP.STACK MSG        Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER

                10:50:59.244 SIP.STACK MSG        Event: missed-call-summary

                10:50:59.244 SIP.STACK MSG        User-Agent: PolycomVVX-VVX_400-UA/4.1.8.0628_0004f26b4991

                10:50:59.244 SIP.STACK MSG        Accept-Language: en

                10:50:59.244 SIP.STACK MSG        Accept: message/sipfrag

                10:50:59.244 SIP.STACK MSG        Max-Forwards: 70

                10:50:59.245 SIP.STACK MSG        Expires: 3600

                10:50:59.245 SIP.STACK MSG        Content-Length: 0

                  • Re: SIP/2.0 404 Not Found
                    phonealchemist New Member

                    I don't see an attachment on the thread here. If you're looking at the IP Phone Config for the phone in the GUI, a status group won't say it is unless you click on the line with the +/x buttons on it. The attached default.png screenshot shows what the phone config GUI looks like at first, and status.png shows the entry for the status group when I click on it.

                    • Re: SIP/2.0 404 Not Found
                      phonealchemist New Member

                      I see your attachments now. The <mac>.cfg file just has your digit map, and specifications for polycom config files. The <mac>-phone.cfg file just has polycom-specific attributes that the phone needs to be aware of. Neither of these files will have the information I described in my previous reply.