0 Replies Latest reply on Jul 9, 2018 1:45 PM by spza

    Random long distance callers say that dialing extensions fails in Auto attendant

    spza New Member

      Good Afternoon,

      This morning callers that had no issues yesterday said that they get no response from the auto-attendant when dialing extensions. These are people from new york, and florida. When I call from the same carrier as them (ATT) I get through perfectly. No one in our area can replicate it, but long distance callers swear they cannot get through. When I call them I can hear their DTMF tones. They call me back and cannot dial 0 for the operator or anyone's extension.

       

      NTE is set to 101

       

      here is the debug for voice and auto attendant/tones:

       

      16:02:17.269 TONESERVICES.EVENTS FxoTrunk 1/4 - empty - Caller-ID Detection: Request resource

      16:02:17.269 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: DSP channel allocated for the resource

      16:02:17.269 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: constructed

      16:02:17.269 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: starting

      16:02:17.270 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: TDM map

      16:02:20.482 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: received caller-id string

      16:02:20.482 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: stopping

      16:02:20.482 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: TDM unmap

      16:02:20.483 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: release

      16:02:20.487 AUTOATTENDANT.CA:0 Idle - updateSdpInActiveCallStruct: Creating SDP Answer based on SDP Offer

      16:02:20.489 AUTOATTENDANT.CA:0 Idle - State Change: Idle to DigitGathering

      16:02:20.793 AUTOATTENDANT.CA:0 DigitGathering - rcvd: connectResponse from SB

      16:02:20.793 AUTOATTENDANT.500 Ca:0 activate: New session initiated.

      16:02:20 VXMLInterpreter vxml. Ca:0 # Platform Event: activate

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'SystemLanguage' to '0'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'SystemDefaultPrompts' to 'CFLASH:/SystemDefaultPrompts'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'RootForXML' to 'CFLASH:/AA/'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'RootForWAV' to 'CFLASH:/AA/Prompts/'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'operator' to '0'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'internalError' to 'tel:@operator@'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'collect' to ''

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'disconnect' to 'disconnect:'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'repeat' to 'previous.0'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'UNKNOWN'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to 'UNKNOWN'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'UNKNOWN'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to 'UNKNOWN'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'PHILADELPHIA PA'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to '2156361275'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'AutoAttendantAccount'

      16:02:20 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to '500'

      16:02:20 VXMLInterpreter vxml.500 Ca:0 # Set 'CalledOriginalNumber' to '500'

      16:02:20 VXMLInterpreter vxml.500 Ca:0 # Set 'FullOptions' to 'Yes'

      16:02:20 VXMLInterpreter vxml.500 Ca:0   CallerName:PHILADELPHIA PA CallerNumber:2156361275 CalleeName:AutoAttendantAccount CalleeNumber:500 CalledOriginalNumber:500

      16:02:20 VXMLInterpreter vxml.500 Ca:0 # Set 'RootDocument' to 'aa500.xml'

      16:02:20 VXMLInterpreter vxml.500 Ca:0 Process Action: 'aa500.xml' (aa500.xml)

      16:02:20 VXMLInterpreter vxml.500 Ca:0   Loaded XML from 'CFLASH:/AA/aa500.xml'

      16:02:20 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.MAIN_AA' to '1'

      16:02:20 VXMLInterpreter vxml.500 Ca:0 Entering state: '<menu id='MAIN_AA'>'

      16:02:20 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2656'

      16:02:20 VXMLInterpreter vxml.500 Ca:0 # Set 'operator' to '117'

      16:02:20 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to ''

      16:02:20 VXMLInterpreter vxml.500 Ca:0 # Started prompt 'CFLASH:/AA/Prompts/MAINAAGreet.wav' undefined

      16:02:21.292 TONESERVICES.EVENTS FxoTrunk 1/4 - empty - Bridged Dialtone Detector: Request resource

      16:02:21.293 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: DSP channel allocated for the resource

      16:02:21.293 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: constructed

      16:02:21.293 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: starting

      16:02:21.294 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: TDM map

      16:02:25.294 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: stopping

      16:02:25.294 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: TDM unmap

      16:02:25.295 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: release

      16:02:36.072 AUTOATTENDANT.CA:0 DigitGathering - rcvd: clearCall from SB

      16:02:36.073 AUTOATTENDANT.CA:0 DigitGathering - State Change: DigitGathering to Idle

      16:02:36 VXMLInterpreter vxml.500 Ca:0 # Platform Event: deactivate

      16:02:36 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<menu id='MAIN_AA'>'

      16:02:36 VXMLInterpreter vxml.500 Ca:0 Stopping current prompt.

      16:02:58.540 TONESERVICES.EVENTS FxoTrunk 1/4 - empty - Caller-ID Detection: Request resource

      16:02:58.540 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: DSP channel allocated for the resource

      16:02:58.541 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: constructed

      16:02:58.541 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: starting

      16:02:58.541 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: TDM map

      16:03:01.762 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: received caller-id string

      16:03:01.763 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: stopping

      16:03:01.763 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: TDM unmap

      16:03:01.763 TONESERVICES.EVENTS FxoTrunk 1/4 - Dsp 0/1.1 - Caller-ID Detection: release

      16:03:01.767 AUTOATTENDANT.CA:0 Idle - updateSdpInActiveCallStruct: Creating SDP Answer based on SDP Offer

      16:03:01.770 AUTOATTENDANT.CA:0 Idle - State Change: Idle to DigitGathering

      16:03:02.075 AUTOATTENDANT.CA:0 DigitGathering - rcvd: connectResponse from SB

      16:03:02.076 AUTOATTENDANT.500 Ca:0 activate: New session initiated.

      16:03:02 VXMLInterpreter vxml. Ca:0 # Platform Event: activate

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'SystemLanguage' to '0'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'SystemDefaultPrompts' to 'CFLASH:/SystemDefaultPrompts'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'RootForXML' to 'CFLASH:/AA/'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'RootForWAV' to 'CFLASH:/AA/Prompts/'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'operator' to '0'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'internalError' to 'tel:@operator@'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'collect' to ''

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'disconnect' to 'disconnect:'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'repeat' to 'previous.0'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'UNKNOWN'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to 'UNKNOWN'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'UNKNOWN'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to 'UNKNOWN'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'PHILADELPHIA PA'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to '2156361559'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'AutoAttendantAccount'

      16:03:02 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to '500'

      16:03:02 VXMLInterpreter vxml.500 Ca:0 # Set 'CalledOriginalNumber' to '500'

      16:03:02 VXMLInterpreter vxml.500 Ca:0 # Set 'FullOptions' to 'Yes'

      16:03:02 VXMLInterpreter vxml.500 Ca:0   CallerName:PHILADELPHIA PA CallerNumber:2156361559 CalleeName:AutoAttendantAccount CalleeNumber:500 CalledOriginalNumber:500

      16:03:02 VXMLInterpreter vxml.500 Ca:0 # Set 'RootDocument' to 'aa500.xml'

      16:03:02 VXMLInterpreter vxml.500 Ca:0 Process Action: 'aa500.xml' (aa500.xml)

      16:03:02 VXMLInterpreter vxml.500 Ca:0   Loaded XML from 'CFLASH:/AA/aa500.xml'

      16:03:02 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.MAIN_AA' to '1'

      16:03:02 VXMLInterpreter vxml.500 Ca:0 Entering state: '<menu id='MAIN_AA'>'

      16:03:02 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2656'

      16:03:02 VXMLInterpreter vxml.500 Ca:0 # Set 'operator' to '117'

      16:03:02 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to ''

      16:03:02 VXMLInterpreter vxml.500 Ca:0 # Started prompt 'CFLASH:/AA/Prompts/MAINAAGreet.wav' undefined

      16:03:02.575 TONESERVICES.EVENTS FxoTrunk 1/4 - empty - Bridged Dialtone Detector: Request resource

      16:03:02.576 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: DSP channel allocated for the resource

      16:03:02.576 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: constructed

      16:03:02.576 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: starting

      16:03:02.576 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: TDM map

      16:03:06.577 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: stopping

      16:03:06.577 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: TDM unmap

      16:03:06.577 TONESERVICES.EVENTS FxoTrunk 1/4 - FxoTrunk 1/4.1 - Bridged Dialtone Detector: release

      16:03:10.133 AUTOATTENDANT.CA:0 DigitGathering - rcvd: clearCall from SB

      16:03:10.133 AUTOATTENDANT.CA:0 DigitGathering - State Change: DigitGathering to Idle

      16:03:10 VXMLInterpreter vxml.500 Ca:0 # Platform Event: deactivate

      16:03:10 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<menu id='MAIN_AA'>'

      16:03:10 VXMLInterpreter vxml.500 Ca:0 Stopping current prompt.

      16:19:02.688 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Caller-ID Detection: Request resource

      16:19:02.688 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: DSP channel allocated for the resource

      16:19:02.689 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: constructed

      16:19:02.689 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: starting

      16:19:02.689 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: TDM map

      16:19:05.864 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: received caller-id string

      16:19:05.864 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: stopping

      16:19:05.864 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: TDM unmap

      16:19:05.865 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: release

      16:19:05.869 AUTOATTENDANT.CA:0 Idle - updateSdpInActiveCallStruct: Creating SDP Answer based on SDP Offer

      16:19:05.871 AUTOATTENDANT.CA:0 Idle - State Change: Idle to DigitGathering

      16:19:06.176 AUTOATTENDANT.CA:0 DigitGathering - rcvd: connectResponse from SB

      16:19:06.176 AUTOATTENDANT.500 Ca:0 activate: New session initiated.

      16:19:06 VXMLInterpreter vxml. Ca:0 # Platform Event: activate

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'SystemLanguage' to '0'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'SystemDefaultPrompts' to 'CFLASH:/SystemDefaultPrompts'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'RootForXML' to 'CFLASH:/AA/'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'RootForWAV' to 'CFLASH:/AA/Prompts/'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'operator' to '0'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'internalError' to 'tel:@operator@'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'collect' to ''

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'disconnect' to 'disconnect:'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'repeat' to 'previous.0'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'UNKNOWN'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to 'UNKNOWN'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'UNKNOWN'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to 'UNKNOWN'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'BICK RANDI'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to '4126089670'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'AutoAttendantAccount'

      16:19:06 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to '500'

      16:19:06 VXMLInterpreter vxml.500 Ca:0 # Set 'CalledOriginalNumber' to '500'

      16:19:06 VXMLInterpreter vxml.500 Ca:0 # Set 'FullOptions' to 'Yes'

      16:19:06 VXMLInterpreter vxml.500 Ca:0   CallerName:BICK RANDI CallerNumber:4126089670 CalleeName:AutoAttendantAccount CalleeNumber:500 CalledOriginalNumber:500

      16:19:06 VXMLInterpreter vxml.500 Ca:0 # Set 'RootDocument' to 'aa500.xml'

      16:19:06 VXMLInterpreter vxml.500 Ca:0 Process Action: 'aa500.xml' (aa500.xml)

      16:19:06 VXMLInterpreter vxml.500 Ca:0   Loaded XML from 'CFLASH:/AA/aa500.xml'

      16:19:06 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.MAIN_AA' to '1'

      16:19:06 VXMLInterpreter vxml.500 Ca:0 Entering state: '<menu id='MAIN_AA'>'

      16:19:06 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2656'

      16:19:06 VXMLInterpreter vxml.500 Ca:0 # Set 'operator' to '117'

      16:19:06 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to ''

      16:19:06 VXMLInterpreter vxml.500 Ca:0 # Started prompt 'CFLASH:/AA/Prompts/MAINAAGreet.wav' undefined

      16:19:06.676 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Bridged Dialtone Detector: Request resource

      16:19:06.676 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: DSP channel allocated for the resource

      16:19:06.676 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: constructed

      16:19:06.677 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: starting

      16:19:06.677 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: TDM map

      16:19:10.677 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: stopping

      16:19:10.678 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: TDM unmap

      16:19:10.678 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: release

      16:19:28.294 AUTOATTENDANT.CA:0 DigitGathering - rcvd: clearCall from SB

      16:19:28.294 AUTOATTENDANT.CA:0 DigitGathering - State Change: DigitGathering to Idle

      16:19:28 VXMLInterpreter vxml.500 Ca:0 # Platform Event: deactivate

      16:19:28 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<menu id='MAIN_AA'>'

      16:19:28 VXMLInterpreter vxml.500 Ca:0 Stopping current prompt.

      16:27:18.202 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Caller-ID Detection: Request resource

      16:27:18.202 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: DSP channel allocated for the resource

      16:27:18.202 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: constructed

      16:27:18.202 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: starting

      16:27:18.203 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: TDM map

      16:27:21.380 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: received caller-id string

      16:27:21.380 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: stopping

      16:27:21.380 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: TDM unmap

      16:27:21.381 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: release

      16:27:21.385 AUTOATTENDANT.CA:0 Idle - updateSdpInActiveCallStruct: Creating SDP Answer based on SDP Offer

      16:27:21.387 AUTOATTENDANT.CA:0 Idle - State Change: Idle to DigitGathering

      16:27:21.692 AUTOATTENDANT.CA:0 DigitGathering - rcvd: connectResponse from SB

      16:27:21.693 AUTOATTENDANT.500 Ca:0 activate: New session initiated.

      16:27:21 VXMLInterpreter vxml. Ca:0 # Platform Event: activate

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'SystemLanguage' to '0'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'SystemDefaultPrompts' to 'CFLASH:/SystemDefaultPrompts'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'RootForXML' to 'CFLASH:/AA/'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'RootForWAV' to 'CFLASH:/AA/Prompts/'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'operator' to '0'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'internalError' to 'tel:@operator@'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'collect' to ''

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'disconnect' to 'disconnect:'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'repeat' to 'previous.0'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'UNKNOWN'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to 'UNKNOWN'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'UNKNOWN'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to 'UNKNOWN'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'BELLMAWR NJ'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to '8568613962'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'AutoAttendantAccount'

      16:27:21 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to '500'

      16:27:21 VXMLInterpreter vxml.500 Ca:0 # Set 'CalledOriginalNumber' to '500'

      16:27:21 VXMLInterpreter vxml.500 Ca:0 # Set 'FullOptions' to 'Yes'

      16:27:21 VXMLInterpreter vxml.500 Ca:0   CallerName:BELLMAWR NJ CallerNumber:8568613962 CalleeName:AutoAttendantAccount CalleeNumber:500 CalledOriginalNumber:500

      16:27:21 VXMLInterpreter vxml.500 Ca:0 # Set 'RootDocument' to 'aa500.xml'

      16:27:21 VXMLInterpreter vxml.500 Ca:0 Process Action: 'aa500.xml' (aa500.xml)

      16:27:21 VXMLInterpreter vxml.500 Ca:0   Loaded XML from 'CFLASH:/AA/aa500.xml'

      16:27:21 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.MAIN_AA' to '1'

      16:27:21 VXMLInterpreter vxml.500 Ca:0 Entering state: '<menu id='MAIN_AA'>'

      16:27:21 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2656'

      16:27:21 VXMLInterpreter vxml.500 Ca:0 # Set 'operator' to '117'

      16:27:21 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to ''

      16:27:21 VXMLInterpreter vxml.500 Ca:0 # Started prompt 'CFLASH:/AA/Prompts/MAINAAGreet.wav' undefined

      16:27:22.191 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Bridged Dialtone Detector: Request resource

      16:27:22.191 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: DSP channel allocated for the resource

      16:27:22.191 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: constructed

      16:27:22.192 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: starting

      16:27:22.192 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: TDM map

      16:27:26.193 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: stopping

      16:27:26.194 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: TDM unmap

      16:27:26.194 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: release

      16:27:49 VXMLInterpreter vxml.500 Ca:0 # Platform Event: dtmf '0'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Stopping current prompt.

      16:27:49 VXMLInterpreter vxml.500 Ca:0 ProcessingLogic.dtmf input '0' matched ''

      16:27:49 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '0'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<menu id='MAIN_AA'>'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Entering state: '<choice>'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2481'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Starting timer for 10 mseconds.

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Process Action: '#transfer01' (#transfer01)

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<choice>'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.transfer01' to '1'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Entering state: '<transfer id='transfer01'>'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 1600'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Starting timer for 10 mseconds.

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Process Action: 'tel:117' (tel:@operator@)

      16:27:49 VXMLInterpreter vxml.500 Ca:0   Transferring call to 'tel:117'

      16:27:49.375 AUTOATTENDANT. Ca:0 transferCall: attempting transfer

      16:27:49.375 AUTOATTENDANT.CA:0 DigitGathering - State Change: DigitGathering to Referring

      16:27:49.379 AUTOATTENDANT.CA:0 Referring - rcvd: referResponse from SB

      16:27:49 VXMLInterpreter vxml.500 Ca:0 # Platform Event: dtmf '0'

      16:27:49 VXMLInterpreter vxml.500 Ca:0 ProcessingLogic.dtmf Transfer in progress. Ignoring input

      16:27:49.615 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Ringback Generation: Request resource

      16:27:49.615 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: DSP channel allocated for the resource

      16:27:49.616 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: constructed

      16:27:49.616 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: starting

      16:27:49.616 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: TDM map

      16:27:49.616 AUTOATTENDANT.CA:0 Referring - rcvd: notify from SB

      16:27:49.617 AUTOATTENDANT.CA:0 Referring - State Change: Referring to ClearingSB

      16:27:49.617 AUTOATTENDANT.CA:0 ClearingSB - rcvd: clearResponse from SB

      16:27:49.617 AUTOATTENDANT.CA:0 ClearingSB - State Change: ClearingSB to Idle

      16:27:49 VXMLInterpreter vxml.500 Ca:0 # Platform Event: deactivate

      16:27:49 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<transfer id='transfer01'>'

      16:28:13.409 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: stopping

      16:28:13.409 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: TDM unmap

      16:28:13.409 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: release

      16:31:34.968 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Caller-ID Detection: Request resource

      16:31:34.968 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: DSP channel allocated for the resource

      16:31:34.968 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: constructed

      16:31:34.968 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: starting

      16:31:34.969 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: TDM map

      16:31:38.343 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: Caller-ID detection error!

      16:31:38.344 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: received caller-id string

      16:31:38.348 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: Caller-ID detection error!

      16:31:38.349 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: received caller-id string

      16:31:40.972 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: stopping

      16:31:40.972 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: TDM unmap

      16:31:40.973 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: release

      16:31:40.977 AUTOATTENDANT.CA:0 Idle - updateSdpInActiveCallStruct: Creating SDP Answer based on SDP Offer

      16:31:40.979 AUTOATTENDANT.CA:0 Idle - State Change: Idle to DigitGathering

      16:31:41.284 AUTOATTENDANT.CA:0 DigitGathering - rcvd: connectResponse from SB

      16:31:41.285 AUTOATTENDANT.500 Ca:0 activate: New session initiated.

      16:31:41 VXMLInterpreter vxml. Ca:0 # Platform Event: activate

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'SystemLanguage' to '0'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'SystemDefaultPrompts' to 'CFLASH:/SystemDefaultPrompts'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'RootForXML' to 'CFLASH:/AA/'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'RootForWAV' to 'CFLASH:/AA/Prompts/'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'operator' to '0'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'internalError' to 'tel:@operator@'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'collect' to ''

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'disconnect' to 'disconnect:'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'repeat' to 'previous.0'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'UNKNOWN'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to 'UNKNOWN'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'UNKNOWN'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to 'UNKNOWN'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'AutoAttendantAccount'

      16:31:41 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to '500'

      16:31:41 VXMLInterpreter vxml.500 Ca:0 # Set 'CalledOriginalNumber' to '500'

      16:31:41 VXMLInterpreter vxml.500 Ca:0 # Set 'FullOptions' to 'Yes'

      16:31:41 VXMLInterpreter vxml.500 Ca:0   CallerName:UNKNOWN CallerNumber:UNKNOWN CalleeName:AutoAttendantAccount CalleeNumber:500 CalledOriginalNumber:500

      16:31:41 VXMLInterpreter vxml.500 Ca:0 # Set 'RootDocument' to 'aa500.xml'

      16:31:41 VXMLInterpreter vxml.500 Ca:0 Process Action: 'aa500.xml' (aa500.xml)

      16:31:41 VXMLInterpreter vxml.500 Ca:0   Loaded XML from 'CFLASH:/AA/aa500.xml'

      16:31:41 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.MAIN_AA' to '1'

      16:31:41 VXMLInterpreter vxml.500 Ca:0 Entering state: '<menu id='MAIN_AA'>'

      16:31:41 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2656'

      16:31:41 VXMLInterpreter vxml.500 Ca:0 # Set 'operator' to '117'

      16:31:41 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to ''

      16:31:41 VXMLInterpreter vxml.500 Ca:0 # Started prompt 'CFLASH:/AA/Prompts/MAINAAGreet.wav' undefined

      16:31:41.784 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Bridged Dialtone Detector: Request resource

      16:31:41.784 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: DSP channel allocated for the resource

      16:31:41.785 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: constructed

      16:31:41.785 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: starting

      16:31:41.785 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: TDM map

      16:31:45.786 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: stopping

      16:31:45.787 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: TDM unmap

      16:31:45.787 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: release

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Platform Event: dtmf '1'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Stopping current prompt.

      16:31:55 VXMLInterpreter vxml.500 Ca:0 ProcessingLogic.dtmf input '1' matched ''

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '1'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<menu id='MAIN_AA'>'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Entering state: '<choice>'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2419'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Starting timer for 10 mseconds.

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Process Action: '#digitcollect01' (#digitcollect01)

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<choice>'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.digitcollect01' to '1'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Entering state: '<digitcollect id='digitcollect01'>'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 1256'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to ''

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '1'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Starting timer for 5000 mseconds.

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Platform Event: dtmf '1'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Stopping current timer.

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '11'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Starting timer for 5000 mseconds.

      16:31:55 VXMLInterpreter vxml.500 Ca:0 ProcessingLogic.dtmf '11' no match yet ...

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Platform Event: dtmf '7'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Stopping current timer.

      16:31:55 VXMLInterpreter vxml.500 Ca:0 ProcessingLogic.dtmf input '117' matched ''

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '117'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<digitcollect id='digitcollect01'>'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Entering state: '<choice>'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 1190'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Starting timer for 10 mseconds.

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Process Action: '#transfer02' (#transfer02)

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<choice>'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.transfer02' to '1'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Entering state: '<transfer id='transfer02'>'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 1383'

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Starting timer for 10 mseconds.

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Process Action: 'tel:117' (tel:@collect@)

      16:31:55 VXMLInterpreter vxml.500 Ca:0   Transferring call to 'tel:117'

      16:31:55.535 AUTOATTENDANT. Ca:0 transferCall: attempting transfer

      16:31:55.535 AUTOATTENDANT.CA:0 DigitGathering - State Change: DigitGathering to Referring

      16:31:55.539 AUTOATTENDANT.CA:0 Referring - rcvd: referResponse from SB

      16:31:55.770 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Ringback Generation: Request resource

      16:31:55.770 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: DSP channel allocated for the resource

      16:31:55.771 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: constructed

      16:31:55.771 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: starting

      16:31:55.771 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: TDM map

      16:31:55.771 AUTOATTENDANT.CA:0 Referring - rcvd: notify from SB

      16:31:55.772 AUTOATTENDANT.CA:0 Referring - State Change: Referring to ClearingSB

      16:31:55.772 AUTOATTENDANT.CA:0 ClearingSB - rcvd: clearResponse from SB

      16:31:55.773 AUTOATTENDANT.CA:0 ClearingSB - State Change: ClearingSB to Idle

      16:31:55 VXMLInterpreter vxml.500 Ca:0 # Platform Event: deactivate

      16:31:55 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<transfer id='transfer02'>'

      16:32:19.566 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: stopping

      16:32:19.567 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: TDM unmap

      16:32:19.567 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: release

      16:37:56.592 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Caller-ID Detection: Request resource

      16:37:56.592 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: DSP channel allocated for the resource

      16:37:56.592 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: constructed

      16:37:56.592 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: starting

      16:37:56.593 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: TDM map

      16:37:59.805 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: received caller-id string

      16:37:59.805 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: stopping

      16:37:59.805 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: TDM unmap

      16:37:59.806 TONESERVICES.EVENTS FxoTrunk 1/2 - Dsp 0/1.1 - Caller-ID Detection: release

      16:37:59.810 AUTOATTENDANT.CA:0 Idle - updateSdpInActiveCallStruct: Creating SDP Answer based on SDP Offer

      16:37:59.813 AUTOATTENDANT.CA:0 Idle - State Change: Idle to DigitGathering

      16:38:00.117 AUTOATTENDANT.CA:0 DigitGathering - rcvd: connectResponse from SB

      16:38:00.117 AUTOATTENDANT.500 Ca:0 activate: New session initiated.

      16:38:00 VXMLInterpreter vxml. Ca:0 # Platform Event: activate

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'SystemLanguage' to '0'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'SystemDefaultPrompts' to 'CFLASH:/SystemDefaultPrompts'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'RootForXML' to 'CFLASH:/AA/'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'RootForWAV' to 'CFLASH:/AA/Prompts/'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'operator' to '0'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'internalError' to 'tel:@operator@'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'collect' to ''

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'disconnect' to 'disconnect:'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'repeat' to 'previous.0'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'UNKNOWN'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to 'UNKNOWN'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'UNKNOWN'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to 'UNKNOWN'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'CallerName' to 'BIZZARO,LORI'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'CallerNumber' to '6105072057'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'CalleeName' to 'AutoAttendantAccount'

      16:38:00 VXMLInterpreter vxml. Ca:0 # Set 'CalleeNumber' to '500'

      16:38:00 VXMLInterpreter vxml.500 Ca:0 # Set 'CalledOriginalNumber' to '500'

      16:38:00 VXMLInterpreter vxml.500 Ca:0 # Set 'FullOptions' to 'Yes'

      16:38:00 VXMLInterpreter vxml.500 Ca:0   CallerName:BIZZARO,LORI CallerNumber:6105072057 CalleeName:AutoAttendantAccount CalleeNumber:500 CalledOriginalNumber:500

      16:38:00 VXMLInterpreter vxml.500 Ca:0 # Set 'RootDocument' to 'aa500.xml'

      16:38:00 VXMLInterpreter vxml.500 Ca:0 Process Action: 'aa500.xml' (aa500.xml)

      16:38:00 VXMLInterpreter vxml.500 Ca:0   Loaded XML from 'CFLASH:/AA/aa500.xml'

      16:38:00 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.MAIN_AA' to '1'

      16:38:00 VXMLInterpreter vxml.500 Ca:0 Entering state: '<menu id='MAIN_AA'>'

      16:38:00 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2656'

      16:38:00 VXMLInterpreter vxml.500 Ca:0 # Set 'operator' to '117'

      16:38:00 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to ''

      16:38:00 VXMLInterpreter vxml.500 Ca:0 # Started prompt 'CFLASH:/AA/Prompts/MAINAAGreet.wav' undefined

      16:38:00.616 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Bridged Dialtone Detector: Request resource

      16:38:00.616 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: DSP channel allocated for the resource

      16:38:00.616 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: constructed

      16:38:00.617 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: starting

      16:38:00.617 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: TDM map

      16:38:04.618 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: stopping

      16:38:04.618 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: TDM unmap

      16:38:04.618 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Bridged Dialtone Detector: release

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Platform Event: dtmf '1'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Stopping current prompt.

      16:38:07 VXMLInterpreter vxml.500 Ca:0 ProcessingLogic.dtmf input '1' matched ''

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '1'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<menu id='MAIN_AA'>'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Entering state: '<choice>'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 2419'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Starting timer for 10 mseconds.

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Process Action: '#digitcollect01' (#digitcollect01)

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<choice>'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.digitcollect01' to '1'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Entering state: '<digitcollect id='digitcollect01'>'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 1256'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to ''

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '1'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Starting timer for 5000 mseconds.

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Platform Event: dtmf '1'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Stopping current timer.

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '11'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Starting timer for 5000 mseconds.

      16:38:07 VXMLInterpreter vxml.500 Ca:0 ProcessingLogic.dtmf '11' no match yet ...

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Platform Event: dtmf '0'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Stopping current timer.

      16:38:07 VXMLInterpreter vxml.500 Ca:0 ProcessingLogic.dtmf input '110' matched ''

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Set 'collect' to '110'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<digitcollect id='digitcollect01'>'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Entering state: '<choice>'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 1190'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Starting timer for 10 mseconds.

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Process Action: '#transfer02' (#transfer02)

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<choice>'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Set 'LoopCount.transfer02' to '1'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Entering state: '<transfer id='transfer02'>'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 # Entering File: 'CFLASH:/AA/aa500.xml' Offset: 1383'

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Starting timer for 10 mseconds.

      16:38:07 VXMLInterpreter vxml.500 Ca:0 Process Action: 'tel:110' (tel:@collect@)

      16:38:07 VXMLInterpreter vxml.500 Ca:0   Transferring call to 'tel:110'

      16:38:07.884 AUTOATTENDANT. Ca:0 transferCall: attempting transfer

      16:38:07.885 AUTOATTENDANT.CA:0 DigitGathering - State Change: DigitGathering to Referring

      16:38:07.889 AUTOATTENDANT.CA:0 Referring - rcvd: referResponse from SB

      16:38:08.126 TONESERVICES.EVENTS FxoTrunk 1/2 - empty - Ringback Generation: Request resource

      16:38:08.127 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: DSP channel allocated for the resource

      16:38:08.127 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: constructed

      16:38:08.127 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: starting

      16:38:08.127 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: TDM map

      16:38:08.127 AUTOATTENDANT.CA:0 Referring - rcvd: notify from SB

      16:38:08.128 AUTOATTENDANT.CA:0 Referring - State Change: Referring to ClearingSB

      16:38:08.128 AUTOATTENDANT.CA:0 ClearingSB - rcvd: clearResponse from SB

      16:38:08.129 AUTOATTENDANT.CA:0 ClearingSB - State Change: ClearingSB to Idle

      16:38:08 VXMLInterpreter vxml.500 Ca:0 # Platform Event: deactivate

      16:38:08 VXMLInterpreter vxml.500 Ca:0 Leaving state: '<transfer id='transfer02'>'

      16:38:09.843 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: stopping

      16:38:09.843 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: TDM unmap

      16:38:09.843 TONESERVICES.EVENTS FxoTrunk 1/2 - FxoTrunk 1/2.1 - Ringback Generation: release