1 Reply Latest reply on Jul 28, 2018 9:30 AM by markfreeman

    TA908e SBC, SIP calls failing

    philhutchison New Member

      I have a TA908e that I have had running for about a year now. All of a sudden SIP calls in both directions are failing.

       

      When I run the show voice call summary active I see the calls hit the ADTRAN. When calling from the outside in I hear one ring and then the line drops. Any Ideas on what would cause this? A reboot did not fix it and it has happened two days in a row now. Nothing has changed in the config on this router since it was installed.

       

      Outbound Call

       

      Active Calls Summary

      CallID From           To             Duration    Codec     SHF  Call State

      ==============================================================================

      4      307xxxyyyy     1307xxxyyyy    00:00:07    N/A       None Delivering

             Voice Mail LoginT02

              0/0            0/0

             None

       

      Inbound Call

      CallID From           To             Duration    Codec     SHF  Call State

      ==============================================================================

      11     3078404640     307xxxyyyy     00:00:05    N/A       None Delivering

             WYOMING CALL   T02

              0/0            0/0

             None

       

       

      12     3072226333     307xxxyyyy     00:00:03    N/A       None Delivering

             Unavailable    T02

              0/0            0/0

             None

       

      Trunk Registration

      GAUCSBC01#sh sip trunk-registration

       

       

      Trk       Identity       Reg'd  Grant  Expires Success Failed Requests Chal Roll

      --- -------------------- ----- ------- ------- ------- ------ -------- ---- ----

      T01           307xxxyyy1   Yes    3600    2058       1      1        2    1    1

      T02           307xxxyyy0   Yes    3600    2058       1      1        2    1    1

       

       

      Total Displayed: 2

       

       

       

       

      Current Config

      Building configuration...

      !

      !

      ! ADTRAN, Inc. OS version R12.3.4.E

      ! Boot ROM version R10.9.3.B3

      ! Platform: Total Access 908e (3rd Gen), part number 4243908F1

      ! Serial number CFG1589461

      !

      !

      hostname "GAUCSBC01"

      enable password encrypted

      !

      !

      clock timezone -7-Mountain-Time

      !

      ip subnet-zero

      ip classless

      ip default-gateway 204.98.x.y

      ip routing

      ipv6 unicast-routing

      !

      !

      name-server x.x.x.x

      !

      !

      auto-config

      auto-config authname adtran encrypted password

      !

      event-history on

      no logging forwarding

      no logging email

      !

      service password-encryption

      !

      username "admin" password encrypted

      !

      !

      ip firewall

      ip firewall stealth

      no ip firewall alg msn

      no ip firewall alg mszone

      no ip firewall alg h323

      !

      no dot11ap access-point-control

      !

      qos map ONEFLEX 10

        match precedence 5

        priority percent 90

      qos map ONEFLEX 20

        match precedence 3

        bandwidth percent 5

      !

      !

      !

      !

      interface eth 0/1

        description GAUC_VOICE_LAN

        ip address  172.20.x.x  255.255.255.0

        no shutdown

        media-gateway ip primary

      !

      !

      interface eth 0/2

        ip address dhcp hostname "TA908e"

        shutdown

      !

      !

      !

      interface gigabit-eth 0/1

        description GAUC_PUBLIC_VOICE_INT

        ip address  204.98.x.x  255.255.255.248

        ip access-policy ONEFLEX

        traffic-shape rate 10000000

        max-reserved-bandwidth 100

        qos-policy out ONEFLEX

        no shutdown

        media-gateway ip primary

      !

      !

      !

      !

      interface t1 0/1

        shutdown

      !

      interface t1 0/2

        shutdown

      !

      interface t1 0/3

        shutdown

      !

      interface t1 0/4

        shutdown

      !

      interface fxs 0/1

        shutdown

      !

      interface fxs 0/2

        shutdown

      !

      interface fxs 0/3

        shutdown

      !

      interface fxs 0/4

        shutdown

      !

      interface fxs 0/5

        shutdown

      !

      interface fxs 0/6

        shutdown

      !

      interface fxs 0/7

        shutdown

      !

      interface fxs 0/8

        shutdown

      !

      !

      !

      !

      !

      !

      !

      !

      ip access-list standard GAUCADMIN

        permit 172.20.x.x 0.0.0.255

        permit 172.20.x.x 0 0.0.0.255

        permit 172.28.x.x 0.0.255.255

        permit 173.242.x.x 0.0.0.31

        permit 204.98.x.x 0.0.0.7

      !

      ip access-list standard SIP_CTL

        permit host x.x.x.x

        permit host y.y.y.y

      !

      !

      ip access-list extended VOICE-SUBNET

        permit ip 172.20.x.x 0.0.0.255  any

      !

      ip access-list extended VoIP-Signaling

        permit udp host 204.98.x.x  any eq 5100

      !

      !

      !

      !

      ip policy-class ONEFLEX

        allow list VoIP-Signaling self

        allow list GAUCADMIN self

        allow list SIP_CTL self

      !

      ip policy-class VOICE-LAN

        allow list VOICE-SUBNET self

        allow list LOCAL

      !

      !

      !

      ip route 0.0.0.0 0.0.0.0 204.98.x.x

      ip route 172.20.x.x 255.255.255.0 172.20.x.x

      ip route 172.28.x.x 255.255.0.0 172.20.x.x

      !

      no tftp server

      no tftp server overwrite

      no http server

      http secure-server

      no snmp agent

      no ip ftp server

      no ip scp server

      no ip sntp server

      !

      !

      !

      !

      !

      !

      !

      !

      sip

      sip udp 5060

      no sip tcp

      no sip tls

      !

      !

      !

      voice feature-mode network

      voice transfer-mode local

      voice forward-mode network

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      !

      voice codec-list G711-G729

        codec g711ulaw

        codec g729

      !

      voice codec-list G729-G711

        codec g729

        codec g711ulaw

      !

      voice codec-list G711only

        codec g711ulaw

      !

      !

      voice trunk-list PBX_TRUNKS

        trunk T10

      !

      voice trunk-list PROVIDER_TRUNKS

        trunk T01

        trunk T02

      !

      !

      voice trunk T01 type sip

        match dnis "*221" substitute "*21*"

        match dnis "*661" substitute "*61*"

        match dnis "*663" substitute "*63*"

        match dnis "*667" substitute "*67*"

        match dnis "*222" substitute "#21"

        match dnis "*440" substitute "#40"

        match dnis "*441" substitute "#41"

        match dnis "*776" substitute "#76"

        match dnis "*777" substitute "#77"

        match dnis "*443" substitute "#43"

        sip-server primary 65.149.23.24 udp 5100

        domain "voip.centurylink.com"

        hmr Trunk1_Outbound out

        register 3073147251 auth-name "284200-307xxxyyyy" password encrypted asfsafsdasadfsadf

        trust-domain

        codec-list G711-G729 both

        grammar from host domain

        grammar p-asserted-identity host domain

        grammar to host domain

        authentication username "284200-307xxxyyyy" password encrypted afdsadfsafsafsdf

      !

      voice trunk T02 type sip

        match dnis "*221" substitute "*21*"

        match dnis "*661" substitute "*61*"

        match dnis "*663" substitute "*63*"

        match dnis "*667" substitute "*67*"

        match dnis "*222" substitute "#21"

        match dnis "*440" substitute "#40"

        match dnis "*441" substitute "#41"

        match dnis "*776" substitute "#76"

        match dnis "*777" substitute "#77"

        match dnis "*443" substitute "#43"

        sip-server primary 65.149.25.24 udp 5100

        domain "voip.centurylink.com"

        hmr Trunk1_Outbound out

        register 3073147250 auth-name "284200-307xxxyyyy" password encrypted asdasdfsadfsdafsdff

        trust-domain

        codec-list G711-G729 both

        grammar from host domain

        grammar p-asserted-identity host domain

        grammar to host domain

        authentication username "284200-307xxxyyyy" password encrypted asfdsafdsadfsadfsafsafdsadf

      !

      voice trunk T10 type sip

        sip-server primary 172.20.x.x

        trust-domain

        codec-list G711-G729 both

        grammar from host local

        transfer-mode network

      !

      !

      voice grouped-trunk IQ_SIP

        trunk T10

        accept $ cost 0

        permit list PROVIDER_TRUNKS

        permit list any

        !deny all other trunks

        !deny all other ani

      !

      !

      voice grouped-trunk CUSTOMER_SIP

        resource-selection circular

        trunk T01

        trunk T02

        accept NXX-NXX-XXXX cost 0

        accept 1-NXX-NXX-XXXX cost 0

        accept 011-$ cost 0

        accept 411 cost 0

        accept 611 cost 0

        accept 911 cost 0

        accept *$ cost 0

        accept $ cost 0

      !

      !

      sip privacy

      !

      sip qos dscp 24

      !

      ip rtp symmetric-filter

      ip rtp media-anchoring

      ip rtp media-anchoring qos dscp 40

      !

      hmr policy Trunk1_Outbound

        rule-set Add_PAI_Trunk1 10

      !

      hmr policy Trunk2_Outbound

        rule-set Add_PAI_Trunk2 10

      !

      !

      hmr rule-set Add_PAI_Trunk1

        message-rule Initialize_Variables message-type request 10

          set private-variable Add_PAI  new-value false  10

        message-rule Remove_Existing_PAI message-type any 15

          remove header p-asserted-identity position all  10

        message-rule Check_For_PAI_Candidates message-type request 20

          set private-variable Add_PAI  header sip-req-uri position first match-value "/^INVITE /" new-value true  10

        message-rule Add_PAI_If_Needed message-type request 30

          match private-variable Add_PAI match-value true

          add header p-asserted-identity position first new-value /<sip:%public.Privacy_Prefix_1%@voip.centurylink.com>/  10

      !

      hmr rule-set Add_PAI_Trunk2

        message-rule Initialize_Variables message-type request 10

          set private-variable Add_PAI  new-value false  10

        message-rule Remove_Existing_PAI message-type any 15

          remove header p-asserted-identity position all  10

        message-rule Check_For_PAI_Candidates message-type request 20

          set private-variable Add_PAI  header sip-req-uri position first match-value "/^INVITE /" new-value true  10

        message-rule Add_PAI_If_Needed message-type request 30

          match private-variable Add_PAI match-value true

          add header p-asserted-identity position first new-value /<sip:%public.Privacy_Prefix_2%@voip.centurylink.com>/  10

      !

      !

      hmr set public-variable Privacy_Prefix_1 new-value "307xxxyyyy"

      hmr set public-variable Privacy_Prefix_2 new-value "307xxxyyyy"

      !

      !

      !

      end

        • Re: TA908e SBC, SIP calls failing
          markfreeman Employee

          something major must have changed for calls to drop in both directions. Have you verified that your SIP service hasn't been turned off?

           

          verify trunk registration

           

          show sip trunk-registration

           

          SSh or telnet into your unit and enter the following debug and then place an outbound call, put that debug in one text file, then place an inbound call and put that debug into another text file and then attach them to your reply.

           

          debug sip stack messages

          debug voice verbose

          debug sip cldu

          debug hmr

           

          Thanks,

          Mark