3 Replies Latest reply on Mar 25, 2019 10:24 AM by markfreeman

    Does the Trunk Groups section order is important

    globatech_adm New Member

      Hi,

      we are moving from analog to PRI. Incoming call goes by the PRI but the outgoing call still going to analog trunk. My question is that my problem could be the order of the Trunk Groups. Does it go up to down and the first that match call template it goes with it?

      Thanks for help!