1 Reply Latest reply on Mar 29, 2019 9:13 AM by evanh

    Receiving vWLAN Licensing 'UKNOWN ERROR OCCURRED'

    jvanbortel New Member

      Hello,

       

      I am trying to activate some BSAP-2030's that I have purchased and received license activation keys for.  I follow the licensing instructions and comma separate my serial number and activation code, as I have many times in the past, but I constantly receive the following error when I attempt to license:

       

      The following errors occurred:

      • UNKNOWN ERROR OCCURRED

       

      I get this with all 3 of my new devices using all 3 of the activation codes that I have received from my supplier.

       

      Does anyone know what I may be doing incorrect to receive this vague error?

       


      Thank you,
      Jeremy Van Bortel