3 Replies Latest reply on Aug 8, 2019 9:33 AM by jayh

Replace Inbound caller ID

mtghr Aug 7, 2019 4:57 PM

i have a client that the PBX is only excepting 11 Digits caller ID for Example 1-718-555-1212 but if i will send 718-555-1212 it will not except the callerID, the problem is the carrier is sending the CallerID in 10 digits

how do i prefix the "1" to the callerID if its 10 digits

also the system is not sending out any callerID inforamtion for outgoing calls what will be my best option to set the callerID on the adtran

below is my configs file

hostname "TA904"

enable password encrypted 1e1695d7e1d5fdc85b1ea2fd1e9f4e2f1550

ip subnet-zero

ip classless

ip default-gateway 75.99.xxx.xxxx

ip routing

name-server 8.8.8.8

no auto-config

auto-config authname adtran encrypted password 2f2937fe188160c17f6c2215dd4664bfcfd8

event-history on

event-history size 256

no logging forwarding

no logging email

service password-encryption

username "moshe" password encrypted "272f935baee2ee2e470a839aa58a7da49d2f"

ip firewall

ip firewall stealth

no ip firewall alg msn

no ip firewall alg mszone

no ip firewall alg h323

no dot11ap access-point-control

interface eth 0/1

description WAN

ip address 75.99.xxx.xxxx 255.255.255.xxx

ip mtu 1500

ip access-policy Public

no shutdown

media-gateway ip primary

interface t1 0/1

no shutdown

interface t1 0/2

description PBX PRI

tdm-group 1 timeslots 1-24 speed 64

no shutdown

interface pri 1

description PRI PBX Handoff

isdn name-delivery setup

connect t1 0/2 tdm-group 1

digits-transferred 4

no shutdown

interface fxs 0/1

no shutdown

interface fxs 0/2

no shutdown

interface fxs 0/3

no shutdown

interface fxs 0/4

no shutdown

isdn-group 1

connect pri 1

ip access-list extended Admin

remark Admin Access

permit tcp any any eq ssh log

permit tcp any any eq https log

ip access-list extended SIP

remark SIP Service Provider

permit udp host xxx.202.xx.90 any eq 5060

ip access-list extended T

ip policy-class Public

allow list Admin self

allow list SIP self

allow list Admin self

allow list SIP self

no tftp server

no tftp server overwrite

http server

http secure-server

no snmp agent

no ip ftp server

no ip scp server

no ip sntp server

sip

sip udp 5060

sip tcp 5060

voice feature-mode network

voice forward-mode network

voice trunk T01 type sip

description "denovo SIP"

sip-server primary sip.xxxxxxx.xxx

domain " sip.xxxxxxx.xxx"

dial-string source to

voice trunk T02 type isdn

description "PRI"

resource-selection linear ascending

connect isdn-group 1

t38

rtp delay-mode adaptive

voice grouped-trunk META

description "Meta Rules"

trunk T01

accept $ cost 0

voice grouped-trunk PBX

description "PBX Rules"

trunk T02

accept $ cost 0

line con 0

line telnet 0 4

no shutdown

line ssh 0 4

no shutdown

end

TA904#

Re: Replace Inbound caller ID

jayh Aug 7, 2019 11:31 PM (in response to mtghr)

Two modifications, both on the PRI trunk:

To fix the inbound caller ID to your PBX users:

voice trunk T02 type isdn
description "PRI"
resource-selection linear ascending
connect isdn-group 1
t38
rtp delay-mode adaptive
match ani NXX-NXX-XXXX substitute 1-NXX-NXX-XXXX

To set the outbound caller ID from your PBX users:

voice trunk T02 type isdn
description "PRI"
resource-selection linear ascending
connect isdn-group 1
t38
rtp delay-mode adaptive
caller-id-override number-inbound 13125552368
caller-id-override name-inbound "Alex G Bell"

The second one is kind of counter-intuitive. "Inbound" and "outbound" are from the perspective of the TA900, so inbound from the PBX trunk is where you want to do the override. The caller-id that you set will propagate outbound to the SIP service provider. In many cases the PBX can be programmed to send caller-id, which can be useful if there are multiple DIDs and the customer wants them individually displayed. If you only want the TA900 to provide caller-id if it's missing from the PBX, you can modify the command like this:

caller-id-override number-inbound 13125552368 if-no-cpn

This will send the caller-id as received from the PBX if present. If the PBX fails to send it, the string programmed will be sent.

You also may want to, on your SIP trunk outbound, add the following:

voice trunk T01 type sip
description "denovo SIP"
sip-server primary sip.xxxxxxx.xxx
domain " sip.xxxxxxx.xxx"
dial-string source to
caller-id-override emergency-outbound 13125552368

This will send the configured number when the customer dials 9-1-1 regardless of what number if any is sent from the PBX.
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- Re: Replace Inbound caller ID
  
  mtghr Aug 8, 2019 7:29 AM (in response to jayh)
  
  Thank you works great!
  
  i was trying to add this rules to the SIP trunk and i didnt work but now that you point it out to do it on the PRI trunk it works great
  
  FYI: CallerID name is not really working anymore in the USA the carriers are using thier own CNAM DB
  
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  - Re: Replace Inbound caller ID
    
    jayh Aug 8, 2019 9:33 AM (in response to mtghr)
    
    mtghr wrote:
    
    Thank you works great!
    
    i was trying to add this rules to the SIP trunk and i didnt work but now that you point it out to do it on the PRI trunk it works great
    
    FYI: CallerID name is not really working anymore in the USA the carriers are using thier own CNAM DB
    Agreed that CNAM is the de-facto standard but it's common for other customers of your SIP carrier to get passthrough of what you send. If they peer with other SIP carriers it can be passed along as well. There's a small but real charge for CNAM dips, and if a name is present many carriers will avoid the dip charge. If it hits the SS7 network you'll get a CNAM dip.
    
    The TA900 will also happily pass along name information from the PBX if it's there. This results in strange trouble tickets like, "When our receptionist calls company X (a different customer of your same SIP carrier), it shows our company name as 'Front Desk', what's happening?"
    
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