2 Replies Latest reply on Nov 19, 2019 12:09 PM by mark_sss

    Adtran 900e - Inbound SIP DID to FX0 and overflow to PRI

    mark_sss New Member

      First post and new to Adtran so please forgive ignorance.

       

      I have successfully configured our 924e to accept inbound DID SIP calls from our telco provider and hand them off to a PRI (that terminates into an ACD).  I have managed to assign some FX0 ports on the Adtran to have their own DID (setting the FXO extension number to actually be the DID) so that inbound SIP calls to those specific DID's ring the POTS phones.  However I have not been able to get "Call Coverage" to work so that if the POTS lines are not answered in 2 rings, the call is sent to a different number that routes down our PRI into the ACD.

       

      My first biggest challenge was when going off hook on the POTS lines, to have the ADTRAN send the call over our SIP connection - by default it was always sending the call to our ACD over the PRI.  I had some help and managed to get the outbound POTS calls to go out our SIP lines by using "Least Cost Routing".  I am wondering if that is what is breaking the Call Coverage now.  Fiddling around I was able to get "Operator Assisted Calls" from the POTS to go to the PRI instead of over the SIP lines.  So on the POTS if I go off hook and dial a 10 digit number prefaced with a Zero, the call goes to the PRI - If I just dial a 10 digit number on its own, it goes out our SIP lines - which should work alright.  However when I put the 11 digit number (0-123-456-7890) into Call Coverage section of my extension, and make a test call - the extension rings twice and then goes to a busy.

       

      Any help would be much appreciated.  If there are videos out there explaining how the Adtran 900e processes calls, that would really help too.  I've no doubt I'm missing a core concept or two on how these Classes of Service and Dial Plans all tie in with the different inbound/outbound call matrices.

       

      Thanks in advance,

       

      Mark.

        • Re: Adtran 900e - Inbound SIP DID to FX0 and overflow to PRI
          unified Past_Featured_Member

          Hi,

           

          Checkout this document Source and ANI Based Routing in AOS Voice Products

           

          If post your config I should be able to give more direction.

           

          Thank you

            • Re: Adtran 900e - Inbound SIP DID to FX0 and overflow to PRI
              mark_sss New Member

              Wow that was fast, thanks Unified!  I actually found that document while doing all my research but with my limited understanding in how it all ties together, it was a bit over my head.  I edited my config a bit for security's sake but the 1112223333 is my DID that comes in from the SIP carrier to the Adtran and rings the FX0 port.  The 04445556666 number is my 'operator assisted' number that I would like the Adtran to ring to when the DID is not answered on the FX0 port - I am using call coverage for that.  There may be a much better way to do this....

               

              !

              !

              ! ADTRAN, Inc. OS version R13.5.2.E

              ! Boot ROM version R10.9.3.B3

              ! Platform: Total Access 900e (3rd Gen), part number 4243924F1

              ! Serial number

              !

              !

              hostname "924e01"

              enable password encrypted password

              !

              !

              clock timezone -5-Eastern-Time

              !

              ip subnet-zero

              ip classless

              ip routing

              ipv6 unicast-routing

              !

              !

              name-server 8.8.8.8 8.8.4.4

              !

              !

              auto-config

              auto-config authname adtran encrypted password password

              !

              event-history on

              no logging forwarding

              no logging email

              !

              service password-encryption

              !

              username "user" password encrypted "password"

              !

              banner motd #

              This attempt has been reported. #

              !

              !

              ip firewall

              ip firewall stealth

              no ip firewall alg msn

              no ip firewall alg mszone

              no ip firewall alg h323

              !

              !

              !

              !

              !

              !

              !

              !

              no dot11ap access-point-control

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              !

              !

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              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              interface eth 0/1

                description VENDOR1

                ip address  VENDOR IP/SUBNET

                ip mtu 1500

                ip access-policy Public

                no shutdown

                media-gateway ip primary

              !

              !

              interface eth 0/2

                description VENDOR2

                ip address  VENDOR IP/SUBNET

                ip access-policy Public

                no shutdown

                media-gateway ip primary

              !

              !

              !

              interface gigabit-eth 0/1

                ip address  LAN IP / SUBNET

                ip access-policy Private

                no shutdown

                media-gateway ip primary

              !

              !

              !

              !

              interface t1 0/1

                description PRI to ACD

                tdm-group 1 timeslots 1-24 speed 64

                no shutdown

              !

              interface t1 0/2

                description PRI to ACD 2

                tdm-group 1 timeslots 1-24 speed 64

                no shutdown

              !

              interface t1 0/3

                description PRI to ACD 3

                tdm-group 1 timeslots 1-24 speed 64

                no shutdown

              !

              interface t1 0/4

                shutdown

              !

              !

              interface pri 1

                description pri 1

                alias 924e01-01

                isdn name-delivery setup

                connect t1 0/1 tdm-group 1

                no shutdown

              !

              interface pri 2

                description pri 2

                alias PRI 2

                connect t1 0/2 tdm-group 1

                no shutdown

              !

              interface pri 3

                description pri 3

                alias PRI 3

                connect t1 0/3 tdm-group 1

                no shutdown

              !

              !

              interface fxs 0/1

                no shutdown

              !

              interface fxs 0/2

                no shutdown

              !

              interface fxs 0/3

                no shutdown

              !

              interface fxs 0/4

                no shutdown

              !

              interface fxs 0/5

                no shutdown

              !

              interface fxs 0/6

                no shutdown

              !

              interface fxs 0/7

                no shutdown

              !

              interface fxs 0/8

                no shutdown

              !

              interface fxs 0/9

                no shutdown

              !

              interface fxs 0/10

                no shutdown

              !

              interface fxs 0/11

                no shutdown

              !

              interface fxs 0/12

                no shutdown

              !

              interface fxs 0/13

                no shutdown

              !

              interface fxs 0/14

                no shutdown

              !

              interface fxs 0/15

                no shutdown

              !

              interface fxs 0/16

                no shutdown

              !

              interface fxs 0/17

                no shutdown

              !

              interface fxs 0/18

                no shutdown

              !

              interface fxs 0/19

                no shutdown

              !

              interface fxs 0/20

                no shutdown

              !

              interface fxs 0/21

                no shutdown

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              interface fxs 0/22

                no shutdown

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              interface fxs 0/23

                no shutdown

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              interface fxs 0/24

                no shutdown

              !

              !

              isdn-group 1

                connect pri 1

              !

              !

              isdn-group 2

                connect pri 3

              !

              !

              isdn-group 3

                connect pri 2

              !

              !

              !

              !

              timing-source t1 0/1

              !

              !

              !

              !

              ip access-list extended VoiceLink

                permit ip LAN  any     log

              !

              ip access-list extended web-acl-6

                remark ThinQ Primary IP

                permit ip VENDOR1  any   

              !

              ip access-list extended web-acl-7

                remark ThinQ Second IP

                permit ip VENDOR2  any   

              !

              !

              !

              !

              ip policy-class Private

                allow list self self

              !

              ip policy-class Public

                allow list web-acl-6

                allow list web-acl-7

              !

              !

              !

              ip route 0.0.0.0 0.0.0.0 VENDOR1

              ip route 0.0.0.0 0.0.0.0 VENDOR2

              !

              no tftp server

              no tftp server overwrite

              http server

              no http secure-server

              snmp agent

              no ip ftp server

              no ip scp server

              no ip sntp server

              !

              !

              !

              !

              snmp-server enable traps

              snmp-server community Auvik RW

              snmp-server host LAN traps version 2c Auvik

              !

              !

              !

              !

              sip

              sip udp 5060

              no sip tcp

              no sip tls

              !

              !

              !

              voice feature-mode network

              voice forward-mode network

              !

              !

              !

              !

              !

              !

              !

              !

              voice dial-plan 2 local NXX-NXX-XXXX

              !

              !

              !

              !

              voice class-of-service POTS_to_SIP

                call-privilege extensions

                call-privilege international

                call-privilege local

                call-privilege long-distance

                call-privilege operator-assisted

                call-privilege specify-carrier

                call-privilege toll-free

                external-fwd

              !

              voice codec-list "Codec #1"

                codec g711ulaw

                codec g711alaw

                codec g729

                codec g722

              !

              !

              !

              voice trunk T01 type isdn

                description "PRI to ACD"

                resource-selection circular descending

                connect isdn-group 1

                rtp delay-mode adaptive

              !

              voice trunk T02 type sip

                description "SIP VENDOR"

                sip-server primary SIP VENDOR IP/SUBNET

                registrar primary SIP VENDOR IP/SUBNET

                outbound-proxy primary SIP VENDOR IP/SUBNET

                transfer-mode local

              !

              voice trunk T03 type isdn

                description "PRI to ACD 2"

                resource-selection circular descending

                connect isdn-group 3

                rtp delay-mode adaptive

              !

              voice trunk T04 type isdn

                description "PRI to ACD 3"

                resource-selection circular descending

                connect isdn-group 2

                rtp delay-mode adaptive

              !

              voice trunk T05 type analog supervision loop-start

                description "POTS"

                rtp delay-mode adaptive

              !

              !

              voice grouped-trunk "PRI TO ACD"

                trunk T01

                trunk T03

                trunk T04

                accept NXX-NXX-XXXX cost 400

                accept 1-NXX-NXX-XXXX cost 400

                accept 1-800-NXX-XXXX cost 400

                accept 1-888-NXX-XXXX cost 400

                accept 1-877-NXX-XXXX cost 400

                accept 1-866-NXX-XXXX cost 400

                accept 1-855-NXX-XXXX cost 400

                accept 411 cost 400

                accept 611 cost 400

                accept 911 cost 400

                accept 0-NXX-NXX-XXXX cost 400

                accept 10-10-XXX-$ cost 400

                reject NXX-976-XXXX

                reject 1-900-NXX-XXXX

                reject 1-976-NXX-XXXX

                reject 1-NXX-976-XXXX

              !

              !

              voice grouped-trunk SIP_Vendor_GROUP

                trunk T02

                accept NXX-NXX-XXXX cost 0

                accept 1-NXX-NXX-XXXX cost 0

                accept 1-800-NXX-XXXX cost 0

                accept 1-888-NXX-XXXX cost 0

                accept 1-877-NXX-XXXX cost 0

                accept 1-866-NXX-XXXX cost 0

                accept 1-855-NXX-XXXX cost 0

                accept 011-$ cost 0

                accept 411 cost 0

                accept 611 cost 0

                accept 911 cost 0

                accept 10-10-XXX-$ cost 0

                reject NXX-976-XXXX

                reject 1-900-NXX-XXXX

                reject 1-976-NXX-XXXX

                reject 1-NXX-976-XXXX

              !

              !

              voice grouped-trunk POTS_GROUP

                trunk T05

                accept 0-NXX-NXX-XXXX cost 400

                accept NXX-NXX-XXXX cost 0

                accept 1-NXX-NXX-XXXX cost 0

                reject 1-800-NXX-XXXX

                reject 1-888-NXX-XXXX

                reject 1-877-NXX-XXXX

                reject 1-866-NXX-XXXX

                reject 1-855-NXX-XXXX

                reject NXX-976-XXXX

                reject 1-900-NXX-XXXX

                reject 1-976-NXX-XXXX

                reject 1-NXX-976-XXXX

              !

              !

              voice user 1112223333

                connect fxs 0/1

                cos "POTS_to_SIP"

                first-name "1"

                last-name "Line"

                password encrypted "password"

                description "1112223333"

                caller-id-override external-number 1112223333

                caller-id-override internal-name "Company Name"

                caller-id-override internal-number 1112223333

                num-rings 1

                coverage  external 04445556666

                sip-identity 1112223333 T02

                sip-authentication password encrypted "password"

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              no sip registrar authenticate

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              !

              line con 0

                no login

              !

              line telnet 0 4

                login local-userlist

                no shutdown

              line ssh 0 4

                login local-userlist

                no shutdown

              !

              !

              ntp source gigabit-ethernet 0/1

              ntp peer 0.us.pool.ntp.org normal-sync

              ntp peer time-a-g.nist.gov normal-sync

              !

              !

              !

              end