7 Replies Latest reply on Dec 27, 2019 8:01 AM by jwable

    I am having a problem uploading some audio recordings for my auto attendant.

    jpalacios New Member

      I am having problems uploading my auto attendant recordings. I keep going in circles on this website. I have a Netvanta 7100 series.

      Currently my recordings are in wave format. I cannot even find the software that will convert my recordings to correct format required.

      I read the system requires G729, PCMU or PCMA. However, I used an online tool to covert to G729. It did not work. I got an error message that my file was too long.

      Any guidance will be greatly appreciated